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WARRANTY

So You Can Rest Easy

myCloud® Gel Infused Memory Foam Mattresses

Please immediately examine this product carefully. Any request for missing parts or damage replacement must be received within 90 days of your receipt of the product. Replacement, if available, will be honored within this time frame. Parts will not be available for items arriving fully assembled. We do not recommend modifying product(s) and we are not responsible for any damages due to product modification(s). If damages or missing parts are not reported within 90 days of your receipt, we are under no obligation to provide parts or replacement merchandise. Made in China.

For assistance with myCloud® mattresses or pillows, please contact SEI Customer Service:

  • myCloud - An SEI Brand
  • 600 Freeport Pkwy.
  • Suite 200
  • Coppell, TX 75019
  • View on map

 

myCloud® Adjustable Beds

The myCloud® Adjustable Beds by CUSTOMATIC® feature a 10-Year Basic Limited Warranty including a Full 1-Year Warranty and 1-Year Limited Warranty. CUSTOMATIC ADJUSTABLE BEDZ® warrants these motorized adjustable beds.

Please consult the Warranty and Troubleshooting Guide included with your adjustable bed for details, terms, and conditions. If problems persist, please call CUSTOMATIC ADJUSTABLE BEDZ® for assistance:

  • Toll-Free 877.826.8757
  • CUSTOMATIC ADJUSTABLE BEDZ®
  • Customer Care Center
  • 1700 Palm Lakes Blvd.
  • Suite 1100
  • West Palm Beach, FL 33401

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